Whether you're anxious, confident or taking on extra duties, these raise-request scripts can help you make a stronger case ...

Liquidia (NASDAQ:LQDA) released first-quarter financial results and hosted an earnings call on Monday. Read the complete ...

Looking for the best contact center CRM? Explore the top software and compare features, pricing, and pros and cons to find the perfect fit. Call center representatives use CRM software specifically ...

A great cold call script helps reps make a positive first impression. You can customize these examples and start using them right away. You don’t want to waste peoples’ time, and you certainly don’t ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. On Sunday, Aharon Horwitz was listening to a podcast when he got an unusual Slack alert. Horwitz is ...

To many people, chatbots and other technology feel like a ticking time bomb, sure to explode their work. But to some, the threat is already here. By Emma Goldberg Reporting from Pascagoula, Miss.

It’s August 1968. Joy (Elizabeth Banks) accompanies her lawyer husband Will (Chris Messina) to a swanky partner’s dinner and is drawn outside by the sounds of a violent protest. Joy hovers behind a ...